User Agreement

1. Activation procedure:

• 1.1. in the left menu select the desired social network or service and click 'Buy'.
• 1.2. use the allocated number (It is strictly forbidden to use accounts for fraudulent or other illegal actions), make sure that the sms is sent to it.
• 1.3 wait for the receipt of sms and display its content against the corresponding number
• 1.4 if the sms is received, activation is successfully completed automatically after the time expires (20 minutes).
• 1.5 the maximum waiting time for the receipt of the sms is 20 minutes, after which the allocation of the number is completed. In case the sms does not arrive, the balance is returned to the account.

2. The cost of activations is deducted according to the price list (displayed in the left menu on the number order page).

• 2.1 Money is deducted from the balance upon completion of the operation (clause 1.4 of the Regulations). 3 If the number is allocated but not used (i.e. you did not see the code from the SMS), the number will be automatically cancelled within 20 minutes. In case of abuse, sanctions will be applied at the discretion of the moderator.

4. When registering on the site, you agree to receive advertising materials from SMSLIVE. You can unsubscribe from the newsletter at any time
5. The history of operations with numbers is stored in your account and is available in your personal cabinet. The history of activations is stored indefinitely and cannot be deleted
6. It is forbidden to use SMSLIVE for any illegal purposes.

• 6.1 It is forbidden to use the service for paid subscriptions.

7. We are not responsible for the created accounts, all actions, including possible blocking, are carried out solely at the risk of the end user who purchased the activation

• 7.1. Activations in Qiwi and Webmoney are prohibited.
• 7.2 Activations in the banking sector are prohibited.

8. Refunds are provided only if you apply to [email protected] from the mail on which you registered. We also inform you that when requesting a refund for cancellation of purchase, the refund is made only to the same bank card and in the same currency in which the payment was made.
9. The rooms are guaranteed for 20 minutes.
10. We are not responsible for incorrect programming of the API-interface, or for any other software errors made by the user misinterpreting the described API-protocol. No refunds are provided for software errors of users
11. The use of errors or security breaches is prohibited and qualifies under the Criminal Code of the Russian Federation, article 273.
12. SMSLIVE account is identified only by the mail you specified during registration.
13. For security purposes, the administration has the right to freeze your account in the following cases: 13.1 Absence of activity for 2 months 13.2. Detection of suspicious/ extraneous activity.
14. Restoration of the frozen account is possible only through the mail you specified during registration.

Legal information

SMSLIVE Service is obliged to keep inviolability of personal information and confidentiality of users within the limits of applicable law. The Service does not collect and does not store passport data of users and other data, except for those necessary for the provision of services and information. The Service also undertakes to comply with the legislation of the countries of presence. The policy of the company prevents the use of virtual numbers for illegal purposes. In case of necessity, please ask representatives of law enforcement agencies to send official enquiries to the e-mail address [email protected].

Refund Policy

As SMSLIVE offers virtual numbers, we do not provide refunds after the purchase and successful activation of the number. It is your responsibility as a customer to understand this when purchasing any product on our website. However, we understand that exceptional circumstances may arise due to the technical specifications of the goods we supply. Therefore, we MUST honour requests for refunds for the following reasons: non-receipt of sms message: due to some problems on the server of a service, you may not receive an sms message with a confirmation code from us. In this case, we recommend that you contact us for assistance. Claims for non-receipt must be made within 7 days from the date of purchase of the number. Otherwise, the product will be considered activated; Problems with an invalid virtual number: it may happen that you have problems using the number after receiving an sms message. For a refund, you must provide proof of the invalidity of the number (2FA is not a reason for a refund). Claims for such issues must be made within 7 days. If you do not contact us within this period, you agree that we may treat silence as a successful activation of the product without further right to a refund or refund due to "invalid virtual number". major defects: although all products are thoroughly tested before release, unforeseen bugs may occur. You should contact us regarding such issues. We reserve the right to correct the error or defect within 72 hours. If any defect is confirmed and we do not remedy it within 72 hours of the initial claim letter or any other notice provided by the Customer, a refund will be issued to the Customer in full without any compensation or reimbursement. OR, at the Customer's option, a replacement product may be offered for a similar or approximately the same value. Please note that we do not accept any liability and therefore do not honour any requests for refund/cancellation/ exchanges due to incompatibility of our products with any third party software (plugins, add-ons, modules, search engines, scripts, extensions, etc.), except those listed as compatible in the description. compatibility in the description posted on the sales page of each product. We do not guarantee that our products are fully compatible with third-party software (including web host), and we do not provide support for third-party software. Applications for refunds will be accepted by emailing [email protected] within 1 week of placing your order. Applications must be accompanied by detailed and justified reasons why you are requesting a refund. Please ensure that your request does not contravene our Terms and Conditions.

Thank you for using the sms-activation service.

We do not provide refunds for purchased numbers after receiving an sms-message and completing the activation. Also, if you have not received the SMS message within the specified time, the money for the number will be refunded automatically after the activation is cancelled. We encourage you to contact us for assistance if you have any problems receiving or using our products. If you have any questions about our return and refund policy, please contact us at [email protected]

Service Delivery Policy

Upon receipt of your order, services will be delivered to you in accordance with the terms and conditions applicable to the services you have purchased. The nature of the services you have purchased and The nature of the services purchased and the date of purchase may affect the timing of the services. Services will be deemed to have been successfully performed when the services have been performed. Normally, number delivery will occur within seconds, however, there may be times when the range of services available is significantly reduced due to the ability of providers to provide numbers for the relevant countries. In this case, you can create a support request to receive a comment on when the relevant service will become available. Up-to-date information about availability and accessibility of services is presented in the left menu and is updated every 10 minutes 24 hours a day, 7 days a week.

Privacy Policy

The administration of the smslive.pro website is committed to maintaining the privacy of your online data. We pay great attention to ensuring the security of the data you have provided to us. We collect your personal data in order to: improve the quality of our services, communicate with visitors to the site, process user data for the purpose of online sales, provide information requested by the user, provide services related to the specialisation of the site, and for other activities.

Storage and processing of personal data

We collect and process your personal data only with your voluntary consent. With your consent we may collect and process the following data: first and last name, e-mail address, telephone number, bank card information, Collection and processing of your personal data is carried out in accordance with the laws of the European Union, United Arab Emirates, Russian Federation.

Storage, modification and deletion of data

The User, who has provided smslive.pro with his/her personal data, has the right to their modification and deletion, as well as the right to withdraw consent to data processing. Time, during which your personal data will be stored, is: the time of use of personal data, which is necessary to carry out the main activities of the site. Once the processing of your personal data has been completed, the administration of the site will irretrievably delete them. To access your personal data, you can contact the administration at: [email protected]. We will only be able to transfer your data to third parties with your voluntary consent. If the data has been passed to a third party who is not affiliated with our organisation, we cannot make any changes to the data. Processing of technical data of visitors Recording of your IP address, time of visit, browser settings, operating system and other Technical information is stored in a database when you visit smslive.pro These data are necessary for the correct display of the website content. It is not possible to identify the identity of the visitor using this data.

Cookie processing

We use cookies to display the content of the website correctly and to make it easier for you to browse smslive.pro/ They are small files that are stored on your device. They help the website to remember information about you, such as what language you use the website in and which pages you have already opened. This information will be useful the next time you visit the site. Cookies make browsing the website much more convenient. You can set your browser to accept and block cookies yourself. Failure to accept cookies may limit the functionality of the site.

Links to other sites

Our smslive.pro website may contain links to other websites that are not under our control. We are not responsible for the content of these sites. We encourage you to read the privacy policy of each site you visit, if such a policy exists.

Changes to the privacy policy

Our smslive.pro may update its privacy policy from time to time. We will inform you of any changes to the privacy policy posted on this page. We keep up to date with any changes in legislation relating to personal data in the European Union, United Arab Emirates, Russian Federation. If you have entered any of your personal data on our website, we will notify you of any changes to our privacy policy. If your personal data, and more specifically your contact information has been entered incorrectly, we will not be able to contact you. Feedback and Final Terms You may contact smslive.pro administration with any questions regarding this privacy policy at: [email protected]. If you do not agree to this privacy policy, you may not use the smslive.pro website. In this case, you should refrain from visiting our site.